Updated April 14, 2020

We’re Here to Help You

Help Available Now

Those financially impacted by COVID-19 can apply for an EMERGENCY ASSISTANCE LOAN with a low rate and no payment for 60 days*.

Members who have an existing NJFCU loan and are experiencing a loss of income, may be eligible for a loan deference to temporarily postpone your payments. Please call us at (973) 785-9200 to discuss your options!

Stay Informed

Circumstances surrounding Coronavirus (COVID-19) are constantly changing, and we know this is stressful. Please know that you can count on us. We’re closely monitoring the situation, we’re open for business, and we’re here to help you. You’re not alone. We’re your Member-owned Credit Union — and we will get through this together.

Se habla español. Favor de llamar al (973) 785-9200 para dudas y preguntas. Nuestros representantes están a su disposición para ayudarle.

Our call centers have limited hours temporarily, and we’re experiencing very high call volumes at this time. We urge you to skip the wait by using NJFCU.org and our NJFCU mobile app to do your everyday banking anytime, like checking your balance, transactions and making payments.

To gain immediate access to your account we recommend you:

  • Download the NJFCU Mobile app in your App Store. Click here to find our more about NJFCU Mobile App.
  • Call our Telephone Account Processing (TAP) system at 800.788.4474 for 24-hour account access.
  • Use our Online Banking page to gain account information. Click Here to learn more about NJFCU Online Banking.

Economic Impact Payments:

As new information surrounding the federal stimulus payments is available, the I.R.S. website is posting regular updates and is a great resource. Based on the current information available, here are some facts about stimulus payments as of April 15, 2020.

  • What amount will be paid?

Single taxpayers making $75,000 or less, will get $1,200. $500 will be paid in addition for every qualifying child age 16 or under. Married couples with no children earning $150,000 or less will receive a total of $2,400.

  • When will checks arrive?

The first batch of stimulus payments will be posting effective April 15. After this initial batch, the Treasury will continue to issue the payments every Friday. If you’ve filed taxes electronically and the IRS has your direct deposit info, you could receive their payments as early as April 15. If the IRS doesn’t have your direct deposit info, you may have to wait for a printed check. Paper checks will be issued starting May 4. It may take up to 20 weeks for printed checks.

You can find more information about the Economic Impact Payment on the irs.gov website Click here for more information. You can also Click here find out the status of your payment through the irs.gov website.

Protect Your Identity

The coronavirus (Covid-19) fraud scams are fairly easy to spot. With just a bit of awareness and the knowledge of some basic information about COVID-19, you can recognize a scam and keep yourself safe from being victimized.

1. The fake cure scam. Scammers are peddling bogus cures and vaccines. If you’re offered a drug or vaccine to fight coronavirus — especially by a company you’ve never heard of — you’re looking at a scam.

2. Phishing emails from the “World Health Organization” (WHO). Scammers are sending out emails which appear to be from the WHO, but are really an attempt to get you to share personal information.

3. Fake charities. Everyone wants to help those stricken by the virus, but be sure to check out the authenticity of a charity before making your donation.

4. Malicious websites. Scammers have set up websites full of information on COVID-19 with the intention of gaining access to your device. Don’t download any links or open attachments from non-reputable sources.

5. Fake funding scams. Criminals invent a “research team” supposedly on the verge of discovering a cure for COVID-19 — they just need your donation. Of course, all funds donated to this alleged team will go directly into the scammers’ pockets. Only donate to verified causes.

6. Monitor your accounts regularly for any unauthorized transactions.  There are many scams circulating and it’s important that you are aware of how scammers may try to obtain your personal information.  Login to Online Banking or Mobile Banking to check your account.

7. If you believe that you’ve been a victim of fraud, please contact our Contact Center immediately at 973-785-9200.

Remember we (North Jersey Federal Credit Union) will never contact you by email, telephone, text or fax to ask you to update or verify your personal information including your Online Banking username and password, account number, PIN or Social Security Number.


The Elmwood Park ATM is currently down. Please visit our mobile app or one of our other convenient ATM locations to gain access to your account. Thank you.