Covid-19

Covid-19

We Are Here For You!Line icon

As a North Jersey Federal Credit Union member, we are committed to help you meet your needs at this crucial time. We want to share what we’re doing to financially support you. 

Our Member Service team is available to you from the safety of your home, now with extended hours on Mondays and Fridays, for your convenience. You can contact us during business hours at 973.785.9200 or you can gain access to your account via Online Banking, Mobile Banking or Telephone Account Processing (TAP) toll free at 800-788-4474.

North Jersey FCU has solutions to help you financially weather the storm:

  • Personal Loan
  • Home Equity Loan  
  • HELOC
  • Mortgages
  • Credit Cards

We are monitoring this situation and taking precautionary steps of ‘Social Distancing’ requirements recommended by the Center for Disease Control (CDC) to help reduce the transmission of the coronavirus.

We will be taking scheduled appointments at all of our branches for:

    1. Loan closures
    2. Large Cash withdraws
    3. Safe deposit box access

Please call 973.785.9200 or email [email protected] to schedule an appointment for above reasons only.

Call Center New Business Hours: 

Monday: 8:00 a.m. – 7:00 p.m.
Tuesday
– Wednesday: 8:00 a.m. – 5:00 pm
Thursday: 8:00 a.m. – 6:00 pm
Friday: 8:00 a.m. – 7:00 pm
Saturday: 9:00 a.m. – 2:00 pm

Totowa Branch: Drive-thru access is open, branch lobby access is only by scheduled appointment. 

Business Hours: 
Monday – Thursday: 8:00 a.m. – 5:00 pm
Friday: 8:00 a.m. – 6:00 pm
Saturday: 9:00 a.m. – 2:00 pm

Elmwood Park Branch: Drive-thru access is open, branch lobby access is only by scheduled appointment.

Business Hours:
Monday – Thursday: 9:00 a.m. – 5:00 pm
Friday: 9:00 a.m. – 6:00 pm
Saturday: 10:00 a.m. – 2:00 pm

Newark Branch: Branch lobby is open to the public for teller transactions only, for other above-mentioned reasons are by scheduled appointment only. 


Business Hours:
Monday – Thursday: 8:00 a.m. – 4:00 p.m.
Friday: 7:30 a.m. – 5:00 p.m.
Saturday: 9:00 a.m. – 1:00 p.m 

If you haven’t already, we strongly recommend to:

  • Enroll in Online Banking – Call to enable Online Banking at (973) 785-9200
  • Download the Mobile Banking app:

Google play icon

Download_on_the_App_Store_Badge_US-UK_135x40

As we are all going through this unprecedented event, we at North Jersey FCU want to take a moment to thank you, our members, for your patience in working with us while adjusting to this situation.

We will take all necessary steps to continue supporting and financially protecting you and your family through this time.

For more information, see our President & CEO message.

Thank you for being a valued member of North Jersey Federal Credit Union.

BLOG: Preparing for a Financial Emergency